Return & Refund Policy
Thanks for shopping at https://www.ponyexpressfoods.com/.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to exchange an item from the date you received it.
To be eligible for an exchange, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and immediately send you a replacement after inspection.
All sales are final. We do not offer refunds, but we will exchange your item if it does not meet quality standards.
We will issue a call tag for product replacement, if requested. Shipping costs on original orders are nonrefundable.
If you have any questions on how to return your item to us, contact us.
Pony Express Enterprises LLC.
121 Jalyn Dr.
New Holland, PA 17557